About Family Hub / FAQ

What is Family Hub?

Family Hub is FCC's new system for tracking Family Involvement Hours. It allows families to submit their volunteer hours and contributions online

What is Family Involvement Hours?

To keep our families levels of involvement active and fresh, we have defined a level of family involvement and instituted an equitable method of evaluation.

Families are responsible for 1 hour per full-time child per month per parent/guardian. Parents of part-time children (3 days per week or less) are responsible for 30 minutes per child per month per parent.

How do I submit my hours?

Log in to your family account using the email address you use for Brightwheel, click “Add Hours / Contribution,”, fill out the form, and click submit

Who verifies my hours?

The Family Involvement Coordinator reviews submissions and updates your totals accordingly.

What happens if I do not meet my hours commitment?

Families who do not complete required time by year-end (August 31st) will be assessed a fee based on $20 per hour due (“work or pay”); however, you may pay in full at the beginning of the year for your time, at a rate of $15/hr

Do hours roll over year to year?

Involvement will not be carried from year to year; however, extra hours accumulated in the month of August will be applied to the following year.

Who do I contact for help?

For Family Involvement Hours questions, please email familyinvolvement@fauntleroychildrenscenter.org

For FCC Family Hub technical assistance, please email hubhelp@fauntleroychildrenscenter.org